VISION
Recognition by our clients is the best source of information regarding the quality of our products and services in the various Locatel markets. Our work method combines the quality/price ratio of our products and services with respect for the environment.
MISSION
We consider trust to be our responsibility to our clients! Therefore, at Locatel, we work day by day to maintain, over time, the trust that our clients place in the products and services offered.
In all our activities we aim to:
• Be an independent, objective, impartial, pioneering, and competitive service provider, and to consolidate our position in the international market.
• Context analysis for determining process risks and opportunities.
• Actively contribute to the quality of services, complying with both Locatel's requirements and those demanded by interested parties.
• Make quick and accurate decisions, involving each and every member of the work team.
• Be both professionally and socially competent, responding to the changing needs of the market.
• Recognize the individual and collective performance of the work team.
• Encourage and motivate our employees towards achieving the quality and environmental objectives proposed in the Organization.
• Foster a dynamic and collaborative work environment, working as a team and defending common interests against third parties.
• Be respectful of our environment and work towards environmental conservation, trying to minimize pollution and the environmental impact of the activities carried out.
• Be rigorous regarding compliance with the legal requirements applicable to our products and services, as well as those that may derive from activities contracted with third parties.
VALUES
• Our Clients:
Customer satisfaction is the main guarantee for the future! Hence our commitment to offering the market the best combination of products and services in terms of independence, objectivity, technical solutions, total quality, environmental friendliness, and competitiveness.
• Our Employees:
Our employees are our main asset! Together they form a dynamic work team, committed to the group's policy and objectives, and in constant training, which forms the basis of our success.
Locatel promotes teamwork, considering workplace safety, mutual respect, realism, commitment, and responsibility as fundamental values of our Organization. From management and in each of our departments, we promote initiative, professional development, and continuous training for our team.
• Our Suppliers:
Our suppliers are a fundamental part of our professional success; therefore, we pursue the establishment of long-lasting, demanding, and rigorous relationships with them.
• Rigor, Integrity and Impartiality:
The basis for the future is good management in the present! We prioritize the continuity and consolidation of long-term clients in accordance with our strategic plan. We always act with justice, integrity, and impartiality. We respect the laws and regulations of each field of work, and all our decisions are made taking into account our social and corporate responsibilities.
• Excellence:
We are a total quality company committed to the environment. We have a quality and environmental management system developed based on ISO 9001 and ISO 14001 standards.
We are permanently in contact with our clients, qualitatively and quantitatively measuring their satisfaction regarding the products and services offered by Locatel professionals (through various tools: Customer Satisfaction Measurement, complaint management, cause analysis of non-conforming products and services, etc.).
We pursue continuous improvement at all times and are determined to achieve excellence in all areas.
SCOPE
Provision of fleet tracking and management services.